Contact
We're here to help
Email is the fastest way to reach us. We reply within two business days, and Seller members get priority.
What to include
- Help with a design: a short description and, if you can, your project file (Save in the app) or a screenshot.
- Billing: the email address on your account and your receipt number. Never send your full card number.
- Commercial licensing: what you plan to sell and roughly how many. The Seller plan covers most shops; ask us about anything bigger.
- Bugs: your browser and computer, what you did, and what happened. A screenshot helps a lot.
Cancelling a subscription doesn't need an email; you can do it yourself in your account. See Refunds & Cancellation.